Last Updated: 29. 07.2025
This Booking Policy outlines the terms under which bookings are facilitated by Homestays Sikkim, a local travel platform connecting travelers with verified homestay hosts across Sikkim.
1. Booking Process
- Guests can book homestays through:
- WhatsApp message
- Direct call
- Inquiry forms on our website
- Social media messages
- A confirmation message will be shared once the availability is verified with the host.
2. Advance Payment
- Most bookings require an advance payment to confirm.
- The advance amount and payment method will be communicated during the booking.
- The remaining amount, if any, is payable directly to the homestay upon arrival (unless agreed otherwise).
3. Cancellation Policy
Unless stated differently for a specific homestay:
- Free cancellation up to 15 days before the check-in date.
- 50% refund if cancelled 10–14 days before arrival.
- No refund for cancellations made within 10 days of check-in.
To cancel, contact us directly via WhatsApp, email, or call.
4. Changes to Bookings
- Date changes or guest count modifications are subject to host availability.
- We try to accommodate changes wherever possible, but it is not guaranteed.
- Additional charges may apply for modifications.
5. Responsibility Disclaimer
- Homestays Sikkim acts as a facilitator and not the final service provider.
- We vet all listed properties for quality and safety, but cannot be held liable for disruptions caused by weather, personal disputes, or third-party issues.
- Guests are advised to review photos, inclusions, and location details before confirming the booking.
6. No Show Policy
Failure to arrive without prior notice is treated as a no-show. In such cases:
- Advance payments will be forfeited.
- The host reserves the right to offer the room to another guest.
7. Host Policies
Some homestays may have specific:
- Check-in/check-out times
- House rules
- Extra charges for meals or services
These will be communicated at the time of booking and are considered agreed upon once the booking is confirmed.
8. Need Help?
For booking-related support, contact us:
📧 contact@homestayssikkim.com